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	<title>BNI Riverside &#187; customer service</title>
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		<title>How are you different?</title>
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		<pubDate>Mon, 23 Nov 2009 11:29:20 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[Naked Cowboy]]></category>
		<category><![CDATA[New York City]]></category>

		<guid isPermaLink="false">http://www.bniriverside.com.au/?p=630</guid>
		<description><![CDATA[When new members join my networking group one of the questions we ask is “how are you different from your competition” and it is amazing how many people give you answers like “we provide great customer service”. I am sure that if we asked their competition they would say exactly the same thing. So where [...]]]></description>
			<content:encoded><![CDATA[<p>When new members join my networking group one of the questions we ask is “how are you different from your competition” and it is amazing how many people give you answers like “we provide great customer service”.</p>
<p>I am sure that if we asked their competition they would say exactly the same thing. So where is the difference?<br />
In today’s marketplace giving your customer things like “great customer service” just doesn’t cut it anymore. In fact, if you think about it, that is what the customer paid for!<br />
<strong><br />
So how do you go about “standing out from the crowd”?</strong></p>
<p>In New York City the <a href="http://www.nakedcowboy.com/">Naked Cowboy</a> certainly understands this concept. What amazing brand recognition he has created simply by doing something no one else had done. In an often “bland world”, he stands out from the crowd for all sorts of reasons and has gone on to create a worldwide business.</p>
<p>So here are some tips on creating an image that is DIFFERENT from the competition:-</p>
<p>•	<strong>ask others for ideas</strong> – form a think tank or mastermind group just for you – in 2005 mine resulted in the idea of <a href="http://www.internationalnetworkingweek.com/sites/bni/business-networking-edit/default.asp">International Networking Week</a><br />
•	<strong>be outrageous</strong> – bland never stands out and fear of what people might think will defeat you – imagine the Well Dressed Cowboy V The Naked Cowboy<br />
•	<strong>get a mentor/coach</strong> – they will give you new ideas and reasons not to reject ideas outright &#8211; that will ensure you stay the same</p>
<p>A guideline for all ideas could well be “has someone done this before in exactly the same way”? If not then try it! </p>
<p><a href="http://www.geoffkirkwood.com/">The Referral Master®</a></p>
<div style="margin-top: 10px;height: 15px" class="zemanta-pixie"><a class="zemanta-pixie-a" href="http://reblog.zemanta.com/zemified/73a31cf9-e0ce-4242-a8a1-34fc206e3dd8/" title="Reblog this post [with Zemanta]"><img style="border: medium none;float: right" class="zemanta-pixie-img" src="http://img.zemanta.com/reblog_e.png?x-id=73a31cf9-e0ce-4242-a8a1-34fc206e3dd8" alt="Reblog this post [with Zemanta]"></a><span class="zem-script more-related pretty-attribution"></span></div>
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		<title>Train Your Customers</title>
		<link>http://www.bniriverside.com.au/train-your-customers/</link>
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		<pubDate>Mon, 06 Apr 2009 08:33:04 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Articles]]></category>
		<category><![CDATA[business coaching]]></category>
		<category><![CDATA[customer service]]></category>

		<guid isPermaLink="false">http://www.bniriverside.com.au/?p=220</guid>
		<description><![CDATA[Our team is VERY serious about developing businesses in our community so 4 coaches have got together to take it in turns to offer the following.  Team Clarity representing ActionCOACH are doing a FREE series of 24 weeks VOD (Video On Demand) Casts.  It only takes 4-6mins of your week to click on the link, [...]]]></description>
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Our team is VERY serious about developing businesses in our community so 4 coaches have got together to take it in turns to offer the following.  Team Clarity representing ActionCOACH are doing a FREE series of 24 weeks VOD (Video On Demand) Casts.  It only takes 4-6mins of your week to click on the link, watch and listen BUT if you get the learnings AND take action, each VOD Cast could revolutionise your business.<span id="more-220"></span></p>
<p>The 1st is&#8230;&#8230;.. “TRAIN YOUR CUSTOMERS”; Enjoy.</p>
<p>The 1st coach off the mark is Bruce Campbell, followed by myself, Wade Grundon, and Warrick Bidwell, all of us being top coaches globally, will share the presentation of the 24 VOD casts.</p>
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